Privacy Policy

1. We at Panakam-Tradition in a Bottle are committed to safeguard the privacy of the visitors of our website.


2. We collect the Full Name, Gender, Age, Postal Address, Pin Code, Phone number, Email address, information like passwords and Credit Card numbers of the Customers for registration of their accounts in our website and to process their order delivery. We shall share the Postal address, Contact numbers and other relevant information with our logistics partner for order delivery.


3. We may collect and use other kinds of information like the Customers IP Address, geographical location, length of visit, page views, transactions with our website, comments, feedbacks and other information.


4. We will store all the Customer personal information on our secure servers. All electronic transactions made by the customers will be encrypted.


5. The Customer is responsible to keep the login ID and Password details confidential. Password will be asked only when the customer logs in to the website.


6. We may use different types of Cookies to keep track and recognise the customer when they visit the website.


7. We use Google Analytics to analyse the use of our website and the Customer can view Google’s privacy policy.


8. We will use the Personal information given by the Customer during Registration for a better experience with our website by enabling various features for ease of use, quick and safe order processing, sharing of news and products related to the website and necessary Interactions with the customers.


9. We will never give the customer’s personal information to any third parties apart from the logistics partner and payment gateway partner necessary for fulfilling the order and delivery.


10. We will have to disclose personal information if required to do so by law for any legal process arising out of any unforeseen circumstances.


11. Our financial transactions are handled through our payment services partner CC Avenue. The Customer can review the CC Avenue privacy policy. We will only share relevant information for processing of the orders made via our website and dealing with complaints and queries relating to such payment made through our website. All such payment transactions are processed through CC Avenue payment gateway partner and they are not stored or processed on our servers.


12. No transmissions over the Internet can be guaranteed to be 100% secure. We make necessary efforts to ensure security on our systems and servers. In case if there is a security breach in our website, we will keep the customers duly posted.


13. We many decide to update this Privacy policy whenever required. We will keep the Customers updated. If the customer has any queries with regards to the Privacy Policy, they can contact us for more information.